Still, Slack statuses lack big signage and bold lettering. Statuses appear mostly as emoji, decodable at a glance, and show more info when you hover your cursor over a colleague’s name. On Slack, your “Away Message” is called your Slack status. Rayl, inadvertently or not, is making a case for better Away Messages-a note that enhances the green dot and everything it confers. If your green dot is on and you get a DM and don’t it’s like, what’s the matter?” But I know that at a lot of companies, that’s just not acceptable. When it’s a non-urgent message, and she’s in the middle of something else, she quickly ascertains that “they can hear from me tomorrow. I think the green dot is very harmful.” Rayl admits she’s someone who will let a direct message from a colleague go unaddressed for a day. “I still regret that we added the green dot,” Rayl says. I wanted to ask Rayl if this was a user interface problem or a human problem.īut first: the green dot.
But everyone seems to ignore them in Slack. Apps like Slack and Microsoft Teams have some way to tell others that we’re “away,” unavailable, leave me alone. Back in May, I wrote a rant in WIRED about how we need to revisit Away Messages, the kind born of AOL Instant Messenger back in the 1990s and early 2000s. We were talking about Away Messages, those modern-day versions of out-to-lunch signs that tell people, even if you’re still online, that you’re not available. And nothing has been normal about the past few years, during which a crushing pandemic ended up being a boon for companies that make remote-work software.īut Rayl and I weren’t meeting to discuss Slack’s ginormous valuation.
Slack outage software#
This is a typical Silicon Valley turducken: Tiny gaming company pivots to sticky, real-time messaging app, then gets acquired by sales-tracking software behemoth for nearly $28 billion. Rayl and I met up in San Francisco just a few weeks before Slack was set to reveal new features at the giant Dreamforce conference, which is hosted by Salesforce, which now owns Slack. She’s been at the workplace software company since the early days, back when it was a bitsy gaming company called Tiny Speck. Rayl is the senior vice president of product at Slack.
That’s the green dot in Slack, the one that signals to everyone in your workspace that you’re available. Boo.Ali Rayl has her qualms about the green dot. The whole world trying to post messages on Slack right now, while Slack is down: /4kyjCv6F3JĪw, nuts. When #slack is down and you’re remote today. I'm losing my my mind y'all #SlackDown /zg127Es4d0 Anna Hollinrake🌤️ MCM Manchester! July 29, 2019 Trying to communicate with your coworkers when slack is down #slackdown /aF0hBQ0cY0 I want to share funny gifs with my colleagues about being down. When slack is down and youre working remotely /ZhZcP8gUUp Do I take my headphones off and talk? /L9ePtdcLtU Slack is down and I’m just looking a bunch of unsent messages with no idea what communication method to turn to. Slack is down, breakout the backup communication method. how did people communicate with co-workers back in the day? without having to actually hearing their voices or having any sort of human interaction? #slackdown /Zkw2cE18N0 Obligatory complaining on one centralized platform about another centralized chat platform being down. Remote workers when #slack is down: /PxYnZ4uxjH If an outage happens on the internet, and no one tweets about it, did it really happen? Should I probably be working on tomorrow's issue of THE LATEST instead? Yes, but let's be honest. By sharing some of my favorite tweets from this dark time.
I only ask because I'm a remote worker and Slack is down:Īnd since my cat doesn't speak English or do anything else useful, I'm being forced to use Gchat to communicate with the outside world, like I'm some sort of frosted-tipped peasant from 2006.īut since misery loves company - and I refuse to suffer alone - I am going to help soothe our internet outage-induced wounds in the only way I know how. Can anyone hear me? Is anybody out there? Am I alone? Is this the beginning of my own version of The Walking Dead?
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